WCAF Shipment Management is a full service Internet-based shipment management system which provides the best IT solutions for all freight forwarder subscribers (including their agents and customers) in order to increase potential and opportunity in a competitive industry.   

WCAF Shipment Management is composed of the most effective tracking & tracing, Info-services and tools and has been designed for the individual freight forwarder, no matter how large or small, to allow them to offer their clients more valuable online services with the following goals.

• Track & Trace shipments all over the world.
• Communicate with your agents and customers effectively.
• Provide a superior level of customer service.
• Give you an edge over your competition.

Mission

Our mission is to improve the business competitiveness of all our worldwide subscribers and their agents and customers through customized, quality Internet-based services in tracking & tracing and shipment management.

In order to uphold WCAF Shipment Management as the best support for all parties involved in the world forwarding industry, our professional staff are determined to provide the most effective support to ensure the maximum level of customer satisfaction. This is done by utilizing the best and most updated technology, by providing the best service by experienced people and by continuous self-development.

Vision

WCAF Shipment Management vision is to provide effective support so that their worldwide subscribers, agents and customers can run their business efficiently, and assist them in focusing on their core forwarding business. We have a responsibility to keep ourselves up-to-date in the rapidly changing forwarding Information technology trends, in order to give you an edge over your competition.

Commitment to Quality

In order to satisfy your requirements and meet your highest expectations, our commitments to quality involve a commitment to continuous improvement and guarantee the confidentiality of all your data. As a result, our professional staffs are continuously exploring new IT solution and enhancements for our existing service. These technical experts are readily available to provide you any technical analysis, service and support you need to ensure that you will be empowered by our world leading service in the forwarding industry.

Benefits

WCAF Shipment Management provides you a lot of benefits which you can realize since the first trial to ensure that WCAF Shipment Management is a unique and to assist you with development efforts.

1)  Using your own House B/L or AWB no. for tracking your cargoes:
Track and trace shipments with full details by your own House B/L or AWB number directly. It’s the most convenient and easy way for your agents or customers to get all shipment details within minutes.

2)  Easily manage your own data format:
Easily edit or manage your own data with summary or detailed input/view screens suit to you

3)  Automatic e-mail notifications and alerts:
The system sends e-mail notifications and alerts to shipper and consignee automatically, in order to provide both with their shipment information immediately and to avoid possibly missing sending the information from your side.

4)  Guaranteed confidentiality:
We guarantee the confidentiality of your data in writing and will never sell or share it with anyone. WCAF Shipment Management believes in the full neutrality of our program and the confidentiality of all data.

5)  Customizable data fields:
Create and label your own tracking criteria for any unique shipment data you may need to track in order to meet different customer requirements.

6)  Access to shipment information anywhere and anytime:
Access to shipment information anywhere around the world and 24 hours a day through the Internet.   

7)  No advertising:
WCAF Shipment Management does not allow advertising on the WCAFSM website because we know that users do not want to unnecessarily expose their customers to competitive messages.

8)  Unlimited number of additional passwords for your customers & agents:
Directly issue unique  user ID and passwords for your agents and clients, they can see only their own shipment details to avoid any potential security issues

9)  Unlimited transaction at no additional charge:
WCAF Shipment Management provides the service to WCA Family for FREE with unlimited transaction for your highest efficiency.

10) Search your shipment by over 50 different criteria:
Search for shipment details by over 50 different criteria, whichever  best  fits for  you, such as searching by consignee name, port of origin, port of destination, ETA & ETD, and so forth, helping  you get the information you need within seconds. 

11) Report management:
You can create and manage your own reports and save the templates, and then you can present a full report to your clients or top management with just one mouse click. It’s easier and saves your time writing the same complicated reports each time.

12) File attachment feature:
Provides users with the ability to upload files to share with other authorized shipment participants.

13) Data Translator Tool:
With the “Translator Tool” installed and mapped, there will no longer be any need for double entry of data and the ease of use of WCAFSM will be even greater, allowing our system to exchange data with other software systems in today’s forwarding industry.

14) No additional software required:
WCAF Shipment Management is a unique full-service Internet-based tracking and tracing program, which is very convenient to use as there is no additional software required, only your internet browser is required.

15) Other benefits
To enhance your service and make it easier for you to search for any useful information in this industry, WCAF Shipment Management provides you Info-Services and tools to assist you to get the information you in one place.